Shipping policy
Shipping Policy
Custom Orders Has a 14-day process time.
Processing Time Orders are processed within 3 to 5 business days (except custom). Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Shipping Rates & Delivery Estimates
- Standard Shipping (5–7 business days): $8
- Expedited Shipping (2–3 business days): $20
Shipment Confirmation & Order Tracking You will receive a shipment confirmation email with your tracking number once your order has shipped. Tracking information becomes active within 24 hours.
International Shipping We currently do not ship outside the United States at this time.
Damages Nana's Creation is not liable for products damaged or lost during shipping. If your order arrives damaged, please save all packaging materials and contact us at [your email] within [X] days of delivery.
Returns Please refer to our Return Policy for details on eligible returns and exchanges.